Privacy Policy

1. Information We Collect

We collect information you provide directly when you contact us or place an order, including: name, email address, company name, and project details. We also collect payment information through our payment processor (Stripe) — we do not store card details on our servers. Basic analytics data (pages visited, browser type) may be collected via standard web analytics.

2. How We Use Your Information

We use the information collected to: fulfill your service requests and deliver projects; communicate about your project; send invoices and process payments; respond to inquiries; and improve our services. We do not sell, trade, or rent your personal information to third parties.

3. Payment Processing

All payments are processed by Stripe, Inc. Your payment information is transmitted directly to Stripe and is subject to Stripe's Privacy Policy. Byteroot LLC receives only a transaction confirmation and does not store your full card details.

4. Data Retention

We retain your information for as long as necessary to provide services and fulfill legal obligations. Project-related communications and invoices are retained for a minimum of 5 years for accounting purposes. You may request deletion of personal data not required for legal compliance by contacting us.

5. Security

We implement industry-standard measures to protect your information, including encrypted communications (HTTPS/TLS) and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Cookies

Our website may use essential cookies for site functionality. We do not use third-party advertising cookies. You can disable cookies in your browser settings, though this may affect site functionality.

7. Your Rights

You have the right to access, correct, or request deletion of your personal data. To exercise these rights, contact us at support@byterootllc.com. We will respond within 30 days.

8. Third-Party Services

Our services may integrate with or link to third-party platforms. We are not responsible for the privacy practices of those platforms. We encourage you to review the privacy policies of any third-party services you use.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Your continued use of our services after changes constitutes acceptance of the revised policy.

10. Contact Us

For privacy-related questions or requests, contact us at support@byterootllc.com.